Course Description

This course is an examination of human relations theory and individuals, group, and organizational performance in relation to organizational structure in contemporary business and public agencies. It is an interdisciplinary field, drawing from on concepts from a variety of subject areas. Covered are personality and attitudes, work motivation, interpersonal and group processes, organizational design and development, and decision making.

Learning objectives

• Recognize signs in the concept of revenue base erosion.
• Identify irrelevant cost factors when evaluation special orders.
• Identify causes of a high level of merchandise returns that can affect business profits.
• Identify the causes of low turnover of merchandise.
• Recognize trade-offs between excessive inventory ordering and carrying costs.
• Identify order costs and carrying costs associated with inventory management.
• Recognize how the economic order quantity (EOQ) applies to inventory management.
• Identify technologies used to improve inventory tracking and management.
• Recognize reasons that create a lack of inventory storage space.
• Identify concepts used in the analysis of profitability.
• Recognize ways to reduce the break-even point, and limitations of break-even analysis.
• Recognize how to apply cost-volume-profit analysis.
• Identify the problems of a weak sales mix and the causes of falling sales or profits.
• Identify the risk-return trade-off.
• Recognize components of interest rate risk.
• Identify factors relating to a lack of diversification and increased risk.
• Recognize signs of existing or potential financial problems.
• Recognize influences that can adversely affect the market price of a stock.
• Identify the objectives of debt rating services and some bond terminology.
• Recognize characteristics of evaluating stock prices.
• Identify the conditions when bankruptcy looms.
• Recognize steps management can take to avoid business failure.
• Recognize uses of the Altman Z-Score for spotting risky companies.
• Identify measures that a company can take to avoid a takeover threat.
• Recognize common ratios used by companies to help manage cash positions.
• Identify ways to improve cash flow and return on surplus funds.
• Identify early warning signs of a company going broke.
• Identify ways to minimize the impact of vendor's price increases.
• Calculate the advantage of accepting vendor terms and discounts.
• Recognize the reasons for poor credit ratings.
• Identify methods to prevent check signing fraud and improper payments.
• Recognize commonly used financial ratios that help spot liquidity problems.
• Identify early warning signals for inadequate liquidity.
• Recognize ways to improve return on investment and how return on equity is calculated.
• Identify methods to identify a low rate of return and the signs for poor quality of earnings.
• Recognize how to determine the stability/instability in product revenue over time.
• Identify the causes for excessive labor costs.
• Recognize the concept associated with operating leverage.
• Recognize the applications of activity-based costing.
• Understand how a profit-maximizing firm would adjust prices at different levels of demand.
• Identify how actual costs can exceed standard (budgeted) costs.
• Recognize how to compute an efficiency variance.
• Recognize ways to spot record-keeping errors.
• Recognize the characteristics of different corporate structures used to affect tax planning and preparation.

Final examination expiration date:

The program participant will have one year from the date of purchase to complete the course and final examination.