Course Information

Course No:  663821

Course Name:  The Balanced Scorecard: Strategic-Based Control

Field of Study:    Management Services

Course Description:  

The Balanced Scorecard (BSC) is a strategic-based responsibility accounting system that converts an organization’s mission and strategy into operational objectives and measures for four perspectives: the financial perspective, the customer perspective, the internal process perspective, and the learning and growth perspective. The course addresses the main features of the Balanced Scorecard and its implementation. Presented are several notable case studies that implemented and applied the BSC.

Learning objectives: After completing this section, you should be able to:

  • Recognize key attributes of a strategic-based responsibility accounting systems.
  • Identify the basic characteristics and outcome measurements of the Balanced Scorecard.
  • Identify operational objectives and Key Performance Indicators (KPIs) for each perspective.
  • Recognize how the Balanced Scorecard links measures to strategy.
  • Calculate key performance indicators.

Course Material: Online Material

Program level: Overview

Prerequisites: None

Advance preparation: None

Type of delivery method: QAS Self-study

Recommended CPE credits:   2.0

Final examination expiration date:   The program participant will have one year from the date of purchase to complete the course and final examination.